Automation for veterinary clinics and pet groomers
Vet and Grooming automation: less phone tag, more booked appointments.
Pet owners call while you're with a patient or have a dog on the table. Vaccine reminders go out late or not at all, grooming clients forget to rebook, and no-shows leave gaps in a fully booked day.
Built for veterinary clinics and pet groomers
What a bot can take off your plate
- Vaccine and wellness remindersPet owners get reminders when vaccines, dental cleanings or wellness exams are due.
- Grooming rebooking nudgesGrooming clients get a rebooking nudge at their usual interval (4, 6 or 8 weeks).
- Missed-call text-backMissed calls get a text with booking links and your emergency instructions.
- Pet pickup-ready textsOwners get a text when their pet is ready, with a photo if you'd like.
- Deposits for new grooming clientsNew clients hold their spot with a deposit to cut no-shows.
- Post-visit check-ins and reviewsOwners get a check-in after surgery or a groom, then a review ask.
Plus the everyday essentials
- Missed-call text-backEvery missed call gets an instant text back, so pet owners who would have called the next business book with you instead.
- 24/7 online bookingPet owners pick a time any hour of the day, so your calendar fills while you work or sleep.
- Procedure estimate follow-upOwners given a dental or surgery estimate get a friendly follow-up to schedule it.
- Appointment remindersText and email reminders cut no-shows and last-minute cancellations, so fewer wasted trips and empty slots.
- Review requestsAfter each appointment, pet owners get a well-timed review ask, so more of your happy pet owners actually leave one.
- Invoice and payment nudgesUnpaid invoices get polite reminders, so you get paid faster without awkward calls.
- Lead capture from Google and FacebookLeads from your Google profile, ads, site and Facebook land in one place with an instant reply, so fewer slip through.
- Drop-off and pickup remindersOwners get a reminder the day before with drop-off time and prep notes, and a text when it's time to pick up.
- Upsell and reactivation campaignsPast pet owners get timely offers and check-ins, bringing in repeat work from people who already know you.
- Referral asksSatisfied customers are invited to refer friends, so word of mouth keeps working.
- Inbox sortingYour email is sorted and labeled, and only what needs you rises to the top.
- Simple weekly reportingOne short report shows leads, bookings, reviews and what's waiting on you, in plain English.
You approve every message before it goes live. Automatic texts only use templates you signed off on, and one-off replies wait for your OK.
Sound familiar?
What gets in the way
- Hands full, phone ringingYou can't answer with a pet on the table.
- Missed vaccine remindersLate reminders mean overdue pets and lost wellness visits.
- Grooming clients driftWithout a nudge, a 6-week client becomes a 12-week client.
- No-showsAn empty grooming slot or exam room is money lost.
Step by step
How each automation works
- Missed-call text-back
- Trigger
- A call rings out.
- What the customer gets
- A text with booking links, plus your emergency number or nearest ER if it's urgent.
- What you see
- Who called and why.
- Vaccine reminders
- Trigger
- A pet's vaccine or exam comes due (from your records).
- What the customer gets
- A reminder with a booking link.
- What you see
- Booked wellness visits.
- Grooming rebooking
- Trigger
- A groom is complete.
- What the customer gets
- A nudge at their usual interval: 'Bella's due for a trim!'
- What you see
- Rebooked appointments.
- Pickup-ready
- Trigger
- A pet is ready.
- What the customer gets
- 'Max is ready for pickup!' with an optional photo.
- What you see
- Fewer 'is my dog ready?' calls.
- Check-in and review
- Trigger
- A visit or surgery is done.
- What the customer gets
- A follow-up on how the pet is doing, then a review link.
- What you see
- Replies flagged if anything sounds wrong.
You approve every message before it goes live, and you can change the rules any time.
Sample messages
What your customers would see
Grooming rebook
Vaccine reminder
Post-surgery
Sample scripts for an example company. Yours are written in your voice.
What this saves you
Example math
- Example: 40 grooming clients rebooked on time each month instead of drifting.
- Example: if 10 of them would have waited 2 extra weeks, that's 10 more grooms × an example $75 = $750 a month.
- Example: on-time vaccine reminders bring in more wellness visits without extra staff time.
Example numbers only, not a promise or a quote. Plug in your own numbers in the calculator below.
Questions owners ask
FAQ
Does it work with my practice software?
It can connect with tools like ezyVet, Cornerstone, AVImark, MoeGo and Gingr, or work beside them.
What about emergencies?
Missed-call texts include your emergency instructions, and anything urgent is flagged for staff right away.
Will it sound robotic?
Messages are written in your voice and approved by you.
Can it send pet photos?
Yes, if your staff snaps one, it can go with the pickup-ready text.
Can I require deposits?
Yes, for new grooming clients or any service you choose.
Do owners need an app?
No. Everything happens by text and email.
Integrations are listed as examples of tools it can connect with. We confirm your exact setup on the free call.
Related: Pest control companies
Try it · Interactive demo
See it work for a business like yours
What this saves you: Pet owners get answers while your hands are full, and grooming clients rebook on time.
Sample demo for an example company. Sample ranges are not Blueprint Pilot pricing; your own price book is used. In this demo, booking links open our free 30-minute Automation Blueprint call.
The starter package
Missed-call text-back plus review requests. Every missed caller gets an instant text with your booking link, and every customer gets a well-timed review ask after the job. Set up in 7 days or less once we have your info. Texting turns on after carrier (10DLC) approval. The care plan is optional.
Missed-revenue calculator
What are missed calls costing your vet and grooming business?
Plug in your own numbers. It's a rough estimate, not a promise.
Premium option
Want your own AI team?
Beyond the automations above, we can set up a full team of AI bots for your business: a coordinator bot plus specialists for ads, social, reviews, inbox, books and booking. It runs in your own Grok Bot team, which you own, and we set it up and keep it tuned on a care plan.
Phoenix metro
Veterinary clinics and pet groomers near you
We set up automations for veterinary clinics and pet groomers across the Valley: Phoenix · Mesa · Chandler · Scottsdale · Gilbert · Tempe · Glendale · Peoria.
See all locations.
Watch it happen
We build your site, then switch on the automations
First the website goes up, on desktop and phone. Then the bots connect: new leads get an instant text, bookings land on your calendar, review requests go out and you get notified.
Already have a site? Keep it. We add a chat assistant, a sticky Book now button, missed-call text-back, lead routing to your phone and review requests on top of what you have.
Sample companies for illustration only.
Website that works for you
No website? We build one.
If you don't have a site, or yours doesn't bring in calls, we build a fast, mobile-friendly one with booking, quote requests and the bots above built in. It runs on the same low-cost setup we use ourselves, and it's in your name: your domain, your accounts. You own it. We hand you the keys.
Want us to keep it updated? An optional care plan covers changes and upkeep. Quoted after a short call.
Your first step
Free 30-minute Automation Blueprint call
- The bots that would save you the most time
- A rough plan for what to build first
- A quote after the call